Privacy Policy

Magic Screen Cinema ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our cinema, use our website, or purchase tickets and concessions.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Purchase tickets at the box office
• Register for a loyalty program or membership
• Subscribe to our newsletter or promotional emails
• Participate in contests, surveys, or promotions
• Contact us for customer support
• Create an account on our website

This information may include: name, email address, phone number, postal address, payment card information, date of birth, and movie preferences.

Automatically Collected Information

When you visit our website or cinema, we may automatically collect certain information, including:

• IP address and device information
• Browser type and operating system
• Pages viewed and time spent on pages
• Referring website addresses
• CCTV footage for security purposes in our cinema premises
• Cookie data and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process ticket purchases and concession orders
• Manage your account and loyalty program benefits
• Send you confirmations and receipts
• Provide customer support and respond to your inquiries
• Send marketing communications about upcoming movies, special events, and promotions (with your consent)
• Improve our website, services, and customer experience
• Prevent fraud and enhance security
• Comply with legal obligations and enforce our terms
• Analyze trends and user behavior to optimize our offerings

Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processors, email service providers, analytics providers)
• Film Distributors: Movie studios and distributors for reporting and marketing purposes
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in to your account
• Understand how you use our website
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data (including payment information)
• Secure socket layer (SSL) technology for online transactions
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Physical security measures at our cinema premises

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing your information
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Third-Party Links

Our website may contain links to third-party websites, including movie studios, review sites, and social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: